Getting Help

Beware of phishing attempts and emails impersonating the team at Etherscan, we only communicate from the channels below

Support Tickets

Our emails always come from the domain @etherscan.io

Keep in mind that as a block explorer service, we cannot cancel, refund or reverse transactions as we do not process them.

If your issues are related to transactions, you may find helpful articles over at the Etherscan Information Center.

Reach out to us via a support ticket.

Twitter

For general updates, new feature releases and community support, keep in touch with us via Twitter.

Follow us on Twitter.

Freshstatus

Announcements for ongoing and scheduled maintenance works that may affect certain services used.

Check Etherscan's network status.