> ## Documentation Index
> Fetch the complete documentation index at: https://docs.etherscan.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Us

<Warning>
  Beware of **phishing attempts** and emails **impersonating the team** at Etherscan, we only communicate from the channels below.
</Warning>

### Support Tickets

Our emails always come from the domain **@etherscan.io**.

Keep in mind that as a block explorer service, we **cannot cancel, refund or reverse transactions** as we do not process them.

If your issues are related to transactions, you may find helpful articles over at the [**Etherscan Information Center.**](https://info.etherscan.com/)

<Info>
  Reach out to us via a [**support ticket.**](https://etherscan.io/contactus)
</Info>

### Twitter

For general updates, new feature releases and community support, keep in touch with us via Twitter.

<Info>
  Follow us on [**Twitter.**](https://twitter.com/etherscan)
</Info>

### Freshstatus

Announcements for ongoing and scheduled maintenance works that may affect certain services used.

<Info>
  Check Etherscan's [**network status.**](https://etherscan.freshstatus.io/)
</Info>